Crisis Services Still Available While YWCA MV Offices are Closed

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Crisis Services Still Available While YWCA MV Offices are Closed

Concern for our community’s health and safety has led us to make the difficult decision to close our offices to the public.

Our crisis services will still be available through our 24-hour free and confidential hotlines.

Oneida County | 315.797.7740

Herkimer County | 315.866.4120


We are closing our administrative offices over public health and safety concerns regarding COVID-19, but all crisis services are still available to the community and will be provided to those who need them.

Services still available include our two 24-hour free and confidential hotlines for Herkimer and Oneida counties and emergency shelter for survivors and their families fleeing domestic violence.

We are asking the public to call the hotlines for all other services, including advocacy, therapy, case management, etc., before going to either physical office. Staff are still available to provide any and all services needed.

For domestic and sexual violence crisis services in Oneida County, call 315.797.7740.

For sexual violence and child abuse services in Herkimer County, call 315.866.4120.

Closing our administrative office at 7 Rutger Park in Utica and the Herkimer County Child Advocacy Center office at 284 West Main Street in Ilion is a precaution to help minimize the potential spread of COVID-19 in our community.

For more information, call 315.732.2159.



During the COVID-19 pandemic, YWCAs in communities big and small are answering the call for help

YWCAs are on the frontlines serving more than 1,200 communities, providing services and resources for many of the most vulnerable children, women, and their families – this includes those experiencing domestic violence and/or homelessness, those facing job cut-backs, low wages, and housing loss, and those impacted by emergency school closures who lack affordable childcare options.

Our local YWCAs are already feeling the impact of new guidelines, policies and regulations stemming from COVID-19. Our goal is to ensure that our local YWCAs can continue to deliver critical assistance as quickly as possible, including safe and sterile testing sites, childcare support, meals to children and families, and care and housing for homeless and elderly individuals. And, we are already planning ahead so we can adapt our services and be ready to respond to the needs of our communities as they emerge and rebuild after the coronavirus pandemic subsides.

For all of us, this is a time of tremendous uncertainty and it will require everyone to come together to protect the most vulnerable members of our communities. More than 200 YWCAs serving 45 states and the District of Columbia, are doing our best to meet these community needs. But we need you too. There are many ways that you can help your community.



General Tips for Preventing the Spread of COVID-19

  • Encourage basic infection control practices such as hand hygiene, environmental cleaning, respiratory hygiene, and cough etiquette.
  • Ensure non-punitive sick leave policies
  • Strong internal and external communication
  • Practice social distancing
  • Remind young and healthy people of the role the play in keeping communities safe

YWCA’s COVID-19 Legislative Priorities and Statements

YWCA in the News Addressing COVID-19

COVID-19 Resources

General Information:


For Kids and Families:

For those working in hospitality:

For Seniors

For Individuals:

For Spanish speakers:

For entertainment while self-distancing:

For those who feel unsafe if socially distancing/quarantining at home:

YWCA USA will continue to update this page with information regarding the prevention and spread of COVID-19 as new information becomes available.

For more information on COVID-19 and how you can keep you and your loved ones safe, please refer to the World Health Organization and/or the Centers for Disease Control. Please note that YWCA does not recommend or endorse any particular source, and references above are meant as suggestions.

Please support the YWCA USA COVID-19 Emergency Relief and Community Resiliency Fund